Ken began his insurance career in Cardiff back in 1980 working as an insurance broker for a major family group that would ultimately pave the way for a distinguished international career.

On moving to Dubai in 1983, he joined the HSBC Group within their regional insurance practice where he also concluded his professional exams in 1985 earning his ACII. Within a few years, he took over the helm, becoming the CEO of HSBC Insurance Brokers, Dubai and ultimately turning it into one of the most respected insurance brokers in the region.

In 1999, he left HSBC and established a new Insurance Brokerage business (Insure Direct) and in 2006 completed his first M&A deal selling 90% of the operation to Istithmar World, the then Investment Arm of Dubai World. In Partnership with Dubai World, the business handled some of the most complex and substantial insurance risks of the decade including all projects developed by Nakheel, Major Real Estate and Hotel Investments across 5 Continents, as well as all manner of Oil & Gas, Ports and other Industrial Complexes. During this period, M&A activity also continued with the addition of business units in Bahrain, Qatar and Rotterdam in the Netherlands with staff numbers crossing well over 120.

In 2011, he was also made a director of the World Wide Broker Network (WBN). Founded in 1989, WBN had grown from nine firms in Western Europe to more than 100 firms spanning the globe and serving clients through 500+ offices in six continents. WBN generated over $5.25 billion in P&C and employee benefits revenue annually and is ranked as one of the largest networks of independent insurance brokers in the world.

In 2013 with the support of Istithmar World, Ken concluded the 100% sale of the Insure direct group of companies to the JLT Group. He continued to serve the business on the local board until finally resigning in 2016 after which he established the Refpoint Group. In 2017, he received an award for ‘Outstanding Achievement by an Individual’ at the annual MENAIR Awards recognising his achievements within the insurance industry over the past 35 years.

In 2019, Refpoint transitioned into a new Insurance Consultancy Practice that is now aiming to become a major influencer in the industry and a true trusted advocacy for commercial and retail consumers.

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